Many eBay sellers want to start using their account again after they have not been active for months or years. It makes sense to use the same eBay account if you have received positive reviews. To recover an eBay account, you may need to request that eBay send you your user ID after which reset your password in case you no longer remember it.
How do I recover my eBay account?
Sometimes people stop selling on eBay, and years later, decide that they want to attempt to make a few more money from the auction website again. If you have previously had positive eBay reviews, it makes sense to use the same account. If you have an old eBay account that you wish to start using again, all you need to do is sign in.
To recover your account, you can sign in using your user ID and password, in case you have forgotten these, click on on an appropriate tab and follow the instructions to setup a new one.
In some cases, if your account has been inactive for decades, eBay might also have closed it. If this is the case, you'll need to start again from scratch and may not be able to use the same name again. If you have previously gone through eBay's close account' process or in case you've had multiple policy violations and your account's been closed, you then won't be able to recover it.
Tips to Help You Recover Your eBay Account
If you have problems signing into your eBay account, try these tips, which will hopefully allow you to access your account.
1. Ensure that both the user ID and password are correct; ensure that the caps lock is turned off on your keyboard.
2. Make sure your browser's autocomplete feature is disabled. This might be inputting incorrect information.
3. Disable predictive text if you're trying to sign in on a mobile device, as this could be changing your ID and password.
4. Try clearing your browser's cookies and cache.
Reset Your eBay Password
Whether you are an eBay seller or buyer, follow these simple commands to reset your password and recover your eBay account.
1. Try logging in with your old user ID and password. If these aren't working or you have forgotten your password, you will want to request your user ID from eBay and reset your password. If you could recall your password but have forgotten your user ID, you can log in using your email address and password.
2. To reset your password, click on ‘Reset your password.' eBay will then send you an email with instructions and a link to reset your password. You have to receive the e-mail within five minutes and should look in your spam mail folder if you haven't received it.
You can also request that a temporary password be sent via text message on your mobile phone in case you prefer. EBay will only do this if you've previously registered your mobile number on your eBay account.
Reset Your eBay User ID
If you have forgotten your user ID, you can click on on ‘Forgot Your User ID' and put in the email address that you used when you first registered with eBay. You'll then receive an email from eBay within 24 hours along with your User ID.
Contact eBay Customer Service
If you've tried to reset your password and still can't access your eBay account, you can want to contact eBays customer service team who will offer in addition assistance. In some instances, eBay may have closed your account, and you will need to open a new one if you plan to start selling again.
