Norton

What is Norton Antivirus?

Norton antivirus is a software product developed by NortonLifeLock helps protect your devices against malware and cybercrimes. The Antivirus looks at data – files, web pages, applications, software – traveling over the network to your devices. It monitors the behavior of all programs, flagging suspicious behavior. It searches for known threats and blocks or remove malware asap.

How do I check my Norton subscription?

A valid subscription ensures that your security is up-to-date. To continue using all the Norton antivirus features and stay protected your device, you need to activate or renew your subscription before the subscription period ends.

Check your subscription status

1. Sign in to your account.

2. Enter your email address and password and click Sign In.

3. On the top-right corner, hover your display name and click Manage My Subscriptions from the menu that appears.

4. In the My Subscription tab, you can view the status of your subscription.

5. If the subscription has expired or about to expire, click Renew Now to renew your subscription.

How do I cancel my Norton AntiVirus subscription?

You may cancel your subscription by signing in to your Norton account and visiting the My Subscriptions tab or you may contact the Norton customer service team. You should cancel prior to your renewal billing date to give them some time for processing. If you are still renewed, please contact Norton customer service representative for help with a refund.

How do I get a refund from Norton?

Steps You Can Take To Get a Norton Refund on Your Own

Request a Refund via Phone

To reach a norton customer service representative and ask them for a refund, you can call the toll-free number at (123) 456-7890 or the customer service line at (123) 456-7890. You may have to wait longer if you call between 5 pm and 8 pm when they are the busiest.

Request a Refund via Norton’s Website

You can request a refund via online chat, which you can access on Norton’s website. You’ll have to fill out a form first to provide your personal information and explain your issue. Submit the form and wait for an agent to contact you.

Refund Requests for Norton Subscriptions Purchased From a Retail Store via Letter

Download the required form for your region from Norton’s website and print it
Fill out the form with the necessary information and sign it
Find your Subscription Key label, which is usually located on a CD or card envelope in the received package
Print and photocopy an image of the Subscription Key and the original receipt, with visible purchase date and price
Send the form, receipt, and Subscription Key to the address found in the form

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